Well, it seems like Verizon has changed something recently which is causing some of the ringtones we are sending to be delivered as QCP files (which typically don’t sound as good).
[UPDATE 4/21: We think we've worked around Verizon's changes and gotten things working again. If you have a Verizon phone, make sure you've specified your phone model on the phone details page so that we can twiddle the right bits to get ringtones to you correctly.]
This is happening on the Motorola V3 Razr, Motorola V325, and possibly some other phones. There also seems to be something weird happening with the Samsung A950. That phone just doesn’t seem to be working anymore. We’ve had some users tell us that they are getting errors when they receive the message on their phone and others say that there is no sound attached. Aarg!
Please let us know if you are are having any problems or if you have found a new ringtone format that works better for your Verizon phone.
In the meantime, we are trying everything we can think of on our end. We’ll let you know if we find anything. Stay tuned…
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